PERSONALIZED PROMOTIONS

Moments that count.

Run relevant, profitable promotions anywhere in the customer journey. Talon.One empowers CRM and loyalty teams to design personalized, gamified incentives that surprise and delight customers while driving measurable results.

The value of personalized promotions with Talon.One

Deliver real-time relevance

Trigger instant, relevant rewards at any customer touchpoint

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Higher conversion with personalized offers

Drive engagement through gamified promotions

Leverage gamification and challenges to drive desired behaviors

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Higher conversion on gamified campaigns

Connect across your stack

Connect and action any customer data source or event stream

Offer ROI through increased personalization

Activate on every channel

Seamlessly deliver promotions across any customer touchpoint

External touchpoints triggered in Talon.One campaigns per year

The most advanced incentives technology, trusted by the world’s most ambitious brands

How it works

A single platform to manage, optimize, and scale every element of your loyalty strategy.

Behavioral nudges

Incentivize any action: reviews, app downloads, and any other engagement. Drive zero and first party data collection and invest in the behaviors that drive long-term profitability.

Lifecycle triggers

Orchestrate a relevant, engaging value proposition across the customer journey. Welcome new members, win back lapsing ones, or celebrate milestones with instant rewards.

Dynamic offers

Personalize discounts or perks based on customer profile or context. Leverage in-session data and propensity models to drive behavior, profitably.

Enterprise loyalty management

Offer management

Talon.one Predict

Built for enterprise scale

Wondering why the world’s biggest brands trust us to be integrated with their checkout? It starts with enterprise-grade stability, real-time performance, and a platform built to scale.

Give the right teams the right access

Endless flexibility, for your campaigns and organization. Leverage customizable workflows, campaign operations, and permissions in line with your operational setup.

Connect across your stack

A vast network of technology partners and 170+ API endpoints to easily connect to any system, including in-store POS.

Perform at peak

The most powerful loyalty & promotions engine, supporting the largest businesses in real-time. 40ms response time with 1.5Bn+ members, 1.2Bn+ orders, and 40Bn+ campaign evaluations per year.

Deploy on modern infrastructure

Backed by best-in-class infrastructure, Talon.One can deploy in any cloud region and offers 3x redundancy, standby fallback databases, and a 7-day wayback machine.

Rely on secure, modern technology

Talon.One passes the strictest security and pen tests and is compliant with SOC2, ISO, and GDPR. Plus, robust permissioning & audit logs following least-privilege principles.

Global support that has your back

Dedicated account teams, 24/7/365 customer support and DevOps, and teams across 8 global hubs. Rely on Talon.One to get the help and global coverage you need.

"Now that we’re able to give customers the right promotion at the right point in time we’re actually saving a ton of money and a lot of margin."

- Angela Gow, Director of Digital Merchandising and Email at Eddie Bauer

"Now that we’re able to give customers the right promotion at the right point in time we’re actually saving a ton of money and a lot of margin."

- Angela Gow, Director of Digital Merchandising and Email at Eddie Bauer

"Talon.One gives us the flexibility to meet customers where they are, creating experiences that keep them coming back."

- Nur Ghossien, IT D2C Director at Boardriders

"Before using Talon.One, we were limited to employing generic, one-size-fits-all promotions. Now, we have the capability to craft promotions that are finely tuned to the distinct needs and preferences of our customer segments."

- Peter Clarke, CTO at Lorna Jane