CUSTOMER CASE STUDY
How Talon.One's omnichannel incentives helped Twinset work more efficiently
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Overview
Twinset is a fashion brand founded in Capri, Italy in 1987. The brand’s main product line is women’s clothing, shoes, and accessories. Twinset sells its products globally in three different channels: Online platforms, physical stores, and outlets. Twinset works with Talon.One to create omnichannel solutions.
The challenge
Twinset needed a promotion tool that:
Removed the divide between in-store and online touchpoints.
Integrated seamlessly into their tech stack.
Encouraged retail and ecommerce teams to have a holistic approach to promotions.
The solution
Talon.One allowed Twinset’s retail and ecommerce platforms to focus on their specific core functionalities while thinking about and executing their promotions in a comprehensive, omnichannel way.
"We needed a promo platform that could integrate into different parts of our system. Talon.One was the right tool for us."
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Daniele Nigro
Chief Information Officer at Twinset
Working with Retail Reply
Retail Reply is a company that helps businesses embrace digital transformation and create omnichannel customer experiences. They played a key role in integrating Talon.One into Twinset's tech stack.
Hear from Retail Reply about how Talon.One became the missing piece in their omnichannel puzzle.
For more omnichannel takeaways, download Twinset's full case study below.
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Our Customers
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